Frequently Asked Questions

Find answers to common questions below

  • Delivery times vary by product. Smaller items like pizza ovens typically arrive within 5–10 business days. Larger items such as built-in gas grills and outdoor kitchen islands may take 7–14 business days due to freight shipping. You'll receive a tracking number once your order ships.
  • Most built-in gas grills and outdoor kitchen islands are designed for professional installation, especially those involving gas line connections. We strongly recommend working with a licensed contractor or gas technician for safety and warranty compliance. Pizza ovens are generally plug-and-play and can be set up without professional help.
  • Yes. All products carry the manufacturer's warranty, which varies by brand and product. Warranty details are listed on each product page. If you have a warranty claim, our support team is happy to help you navigate the process directly with the manufacturer.
  • We accept returns within 30 days of delivery on eligible items, provided they are unused and in original packaging. Due to the size and weight of certain products, return shipping costs may apply. Please review our full Return & Refund Policy or contact us before initiating a return.
  • We carry grills in both natural gas and liquid propane configurations. Each product listing clearly specifies the fuel type. If you're unsure which is compatible with your outdoor setup, feel free to call our team at (904) 872-7926 and we'll help you choose the right option.
  • Absolutely. We encourage it! For high-value purchases like outdoor kitchen islands or built-in grills, our experts are available Monday–Friday, 9 AM to 5 PM EST at (904) 872-7926 or via email at support@thenobleoutdoorliving.com. We're happy to assist with sizing, compatibility, and setup questions.
  • Yes. Our outdoor kitchen islands are built with weather-resistant materials designed to withstand outdoor conditions. However, we recommend using protective covers during extended periods of non-use or harsh weather to maximize the lifespan of your investment.
  • Every product listing includes detailed dimensions and specifications. A general rule of thumb: measure your available outdoor space, account for at least 3 feet of clearance on all sides for safety and comfort, and consider your gas line access point. Still unsure? Contact our team and we'll walk you through it.
  • Yes, we offer a rewards program where you earn points with every purchase. Points can be redeemed for discounts on future orders.